After reading the articles about Instant Messaging and how kids and now even more adults are using this technology to communicate and get their information it makes me realize that libraries in the 21st century don't have a choice. We have to keep up with the ever changing ways to get information to our customers. For those of us who actually remember and used the card catalog this can be a scary feeling. Things are changing so rapidly that we barely get used to one new technology and there are four or five new things out there. Talk about a generation gap! We used to have to only worry about keeping up with the kids music and slang, but now every aspect of our life is touched by new technology!
I have participated in the IM project for the VBPL, and I enjoy learning about this new way of offering reference service. Just think before you know it this will be obsolete and something else will take it's place. When I was a kid I thought the cartoon "The Jetsons" was so cool but so far fetched...but not today!
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